For the past two years, our consulting team of Dr. Lidia Schapira, Dr. Michael Welther and Executive Director, Bernard Bandman, PhD have been collaborating with oncology staff at Adirondack Health on implementation of our signature tool, SpeakSooner: A Patient’s Guide to Difficult Conversations. We’re pleased to report that the SpeakSooner program has been successful in improving patient satisfaction, increasing job satisfaction for the oncology team and reducing hospitalizations. Luke Meissner, Adirondack Health’s Director of Business Development & Provider Relations states, “Focusing on keeping patients out of the hospital is both good medicine and makes good financial sense for the hospital.”
Our most recent webinar, Improving Healthcare Communication: SpeakSooner and Adirondack Health Meet the Challenge offers an in-depth discussion about the SpeakSooner program’s benefit to providers and the healthcare system.
We are now developing a SpeakSooner program at Adirondack Health cardiology and looking to expand to other medical specialties.
We are at an inflection point. Your generous support can help us continue this critically important work. Please make a donation through by clicking here. Thank you!

